Privacy Policy

Effective Date: March 20, 2026

Golden Hour Pilates and Rehab (“Golden Hour Pilates and Rehab,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, services, and communications. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://www.goldenhourpilatesandrehab.com/ or interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information submitted through contact forms, appointment requests, intake forms, or other website forms
  • Information related to services you request, including Physical Therapy, Pilates, and Dry Needling

Technical and Website Usage Information

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of access
  • Referring website information
  • Other basic website analytics data collected through cookies or similar technologies

Communications Information

  • Records of emails, phone calls, contact form submissions, and text message communications related to care coordination, appointments, billing, and administration

How Information Is Used

We may use the information we collect to:

  • Provide, coordinate, and manage requested services
  • Schedule and confirm appointments
  • Send administrative communications related to care, scheduling, and billing
  • Respond to questions and customer service requests
  • Maintain business and clinical operations
  • Improve website functionality and user experience
  • Protect against fraud, misuse, or unauthorized access
  • Comply with applicable legal, regulatory, and recordkeeping obligations

Text Messaging & Mobile Data Compliance

If you choose to provide your mobile number and opt in through our website form checkbox, Golden Hour Pilates and Rehab may send text messages related to care coordination only, including appointment reminders and administrative or billing messages.

Opt-In

Users may opt in to receive text messages by selecting the consent checkbox on a website form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of text messages at any time by replying: “Reply STOP to opt out. Reply HELP for help.”

Message Frequency

Message frequency may vary.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell or rent your personal information to third parties.

We do not share mobile information, text messaging opt-in data, or consent information with third parties for marketing purposes.

We may share personal information only in the following limited circumstances:

  • With service providers and vendors that help us operate our website, scheduling, communications, payment processing, or business systems, and only under appropriate confidentiality obligations
  • When required to comply with applicable laws, regulations, legal processes, or lawful government requests
  • When necessary to protect our rights, safety, property, users, or the public
  • As otherwise permitted or required under applicable healthcare privacy and records laws

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request that we update or delete certain information, subject to legal and operational requirements
  • Opt out of text messaging communications by replying STOP
  • Contact us with questions about our privacy practices

We will review and respond to requests as required by applicable law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You provide information at your own risk.

Terms & Conditions of Use

By accessing or using this website, you agree to be bound by these Terms & Conditions of Use and all applicable laws. If you do not agree to these terms, you should not use this website.

This website is provided for general informational and business purposes related to Golden Hour Pilates and Rehab and its services, including Physical Therapy, Pilates, and Dry Needling. Content on this website is not a substitute for medical advice, diagnosis, or treatment.

Use Restrictions

You agree not to:

  • Use this website for any unlawful purpose
  • Attempt to gain unauthorized access to the website, servers, or related systems
  • Interfere with website functionality or security
  • Copy, reproduce, distribute, or exploit website content except as permitted by law or with our prior written permission
  • Submit false, misleading, or fraudulent information through the website

Intellectual Property

All content on this website, including text, graphics, logos, branding, layout, and other materials, is the property of Golden Hour Pilates and Rehab or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

Third-Party Links

This website may contain links to third-party websites for convenience or informational purposes. We are not responsible for the content, privacy practices, security, or terms of any third-party websites. Accessing third-party sites is at your own risk.

Termination

We reserve the right to suspend, restrict, or terminate access to the website at any time, without notice, for conduct that we believe violates these Terms & Conditions or is otherwise harmful to our business, users, or website operations.

Governing Law

These Privacy Policy and Terms & Conditions are governed by the laws of the State of New Hampshire, without regard to its conflict of law principles.

Changes to Terms

We may update this Privacy Policy and these Terms & Conditions from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after updates are posted constitutes acceptance of those changes.

Contact Information

If you have questions about this Privacy Policy or these Terms & Conditions, please contact:

Golden Hour Pilates and Rehab
Website: https://www.goldenhourpilatesandrehab.com/
Email: goldenhourpilatesandrehab@gmail.com
Phone: +1 (603) 812-1407
Address: 135 McDonough St Unit 335, Portsmouth, NH 03801, United States

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